COSTUMER PRIVACY POLICY
This Customer Privacy Policy governs the collection, disclosure and use of personal information and data relating to potential and existing customers ("you") of CNC BALTIC (a company registered in Latvia with registration number 50103202681, 25.11.2008 whose legal address is Saulkrastu nov., Saulkrastu pag., Banga, "Jaunveļas", LV-2160), and its associated entities (together "we", "us", or "our"). Such associated entities may be located outside of the European Economic Area. This Customer Privacy Policy provides you with details about the personal information we collect from you, how we use your personal information and your rights to control personal information we hold about you.
We are committed to your right to privacy and will only process personal information you provide to us in accordance with applicable data protection laws.
Please read this policy carefully as it explains the personal information we collect about you and how such personal information is handled. By your continued use of our services (including our website), you confirm that you have read, understood and agree to this Customer Privacy Policy in its entirety. If you do not agree to this Customer Privacy Policy in its entirety, you must not use our products or services. Please check back for updates regularly, as we may amend this Customer Privacy Policy from time to time.
If you have any questions about this Privacy Policy or our information practices, please contact us using the options provided below.
1. CONSENT
By using our website, you hereby consent to our Costumer Privacy Policy and agree to its terms.
2. INFORMATION WE COLLECT
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We may collect and process the following personal information:
Your name;
Company Name;
Payment processing information;
Company or business postal address;
Company or business email address;
Business landline or mobile telephone number;
Delivery details;
As well as other non-sensitive personal information;
Your industry interests
Your job title or job role
Company business information
Top level demographic information
If you use our websites, we may also collect information about you or your computer when you browse to allow you to use the services available, and also collect anonymous information about you or your computer for analysis to support continual improvements to our products and services.
3. DATA COLLECTION FOR CNC BALTIC DATABASE
We collect, store information on companies. The information is provided directly by the companies through direct interviews and we are given permission by those companies to publish the information and share the information with third parties. The content of the information collected includes production information and managerial contact names. We do not publish or share with third parties personal email addresses or personal telephone numbers.
4. How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website;
Improve, personalize, and expand our website;
Understand and analyze how you use our website;
Develop new products, services, features, and functionality;
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other - information relating to the website, and for marketing and promotional purposes;
Send you emails;
Find and prevent fraud.
5. SECURITY OF PERSONAL INFORMATION
We use reasonable and appropriate administrative, technical, and organisational measures to safeguard personal information against loss, theft and unauthorised uses, access, disclosure, modifications or destruction. Certain areas of our websites may be password protected. If you are a user of our websites and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.
We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.
6. LOG FILES
CNC BALTIC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
7. COOKIES POLICY
Your use of our website indicates your consent to the cookies described in this policy.
8. WHAT ARE COOKIES?
A web cookie, a commonly used data collection technology, is simply a piece of text which can be placed on the browser of your personal computer or mobile device and subsequently read as you visit a website. A cookie may be a session cookie, that is, a cookie that remains on your browser while you are logged on to a particular website and then disappears when you close your browser, or it may be a persistent cookie, a cookie that remains on your browser over a period of time. Information from a cookie may be collected and used in aggregate form. Or data may be collected into an individual profile or record. That individual record may either be unique but anonymous, or the profile can be linked with information that identifies you as an individual. You can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with the site will be as quick or responsive as if you do receive cookies.
You can learn more about cookies, generally, at www.allaboutcookies.org.
9. HOW DO WE USE COOKIES?
We may use cookies for a number of purposes:
Essential cookies
We may use a limited number of cookies essential to particular services you have requested or for security purposes. A few of our sites use a cookie for a shopping cart function when you purchase services or offerings. In particular, if you have registered for a site or use a customer portal we may use a cookie to authenticate the pc or mobile device that you are using.
Performance cookies
We allow third parties, including Google Analytics, to set analytics, or performance, cookies to collect and report aggregate information. These cookies provide reporting to us on an aggregate basis and so, do not identify you at all. We use the aggregate reports to understand how our websites are used and improve their usefulness to our audiences.
Functional cookies
A number of cookies also support how our websites function, identifying your computer or end device on a unique but anonymous basis. These cookies may, for example, remember your language preferences or recognize an individual's activity within a single session.
If you register for a site, we use a cookie to associate your presence with a specific user name and password or account. We may use a persistent cookie to recognize you automatically each time you return, but only if you ask us to do so. We may also use cookies to pre-populate your login or forms you fill out on the site with information you have already provided.
We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our websites and our services. These analyses will be performed through the use of IP addresses and cookies.
We use web beacons and pixels in our emails to track delivery and open rates. Our email provider delivers cookies with our email to recognise a user's response. The results are stored and reported on against the individual's email address and the account profile within our database.
10. THIRD PARTY PRIVACY POLICIES
CNC BALTIC's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
11. THIRD PARTY WEBSITES
Our services (including our websites and apps) may contain links to other websites operated by third parties. Please note that this policy applies only to the personal information that we collect through our websites and apps and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.
We will only disclose personal information about you internally, and to third-party suppliers who perform certain functions on our behalf, such as: for processing purposes associated with payment processing, the supply of goods and services, for website administration, technical IT support, data maintenance, marketing activities, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law.
We take responsibility for the data that we collect about you and require those third-party suppliers with whom we share your data to apply an appropriate level of protection as compliant with the law. We ensure that we have a relevant data processing agreement in place with each third party that we work with to ensure they are compliant with privacy and data protection laws.
Any data shared with our approved third parties will be secured and/or encrypted for its protection. If you do agree but later change your mind, you may contact us and we will ensure any activities stop as soon as possible.
12. HOW YOU CAN CONTROL COOKIES
The cookies we us are important to your use of our websites. Performance cookies allow us to understand our audiences as a whole and improve how our sites meet your needs and expectations. The cookies we use for registration allow us to conduct our business online. Our sites and services, or parts of them, may not work properly without these cookies.
Your use of our websites indicates your consent to the cookies we have described in this Policy.
But if you should wish to revoke that consent, or any part of it, at anytime you may control cookies and third party ad targeting in the following ways:
Browser Controls:
Most browsers offer you ways to control or block cookies. These browser controls will usually be found in the "options' or "preferences" menu. For more help, you may take a look at the "Help" settings.
13. GDPR DATA PROTECTION RIGHTS
The General Data Protection Regulation (EU) 2016/679 (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). It also addresses the transfer of personal data outside the EU and EEA areas.
We would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
These rights may not apply in some cases, including where we must comply with legal requirements, where it would violate the rights of someone other than the individual requesting access, or (in the case of your right to request access to your personal information) where the request is manifestly unfounded or excessive.
If you would like to request access to, correction, amendment, or deletion of your personal information, please contact us using one of the methods below. We may request specific information from you to confirm your identity. In certain circumstances, for instance if you request substantial copies of documents, we may charge a reasonable fee.
Your request will be processed without delay and you will receive a response within one month of receipt of your request. Please note that this period can be extended by a further two months where the submitted requests are complex and/ or numerous. In such a case, you will be informed about the extension of the compliance period and the reasons for it being necessary within one month of receipt of your request.
14. CHILDREN'S INFORMATION
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
CNC BALTIC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
15. CONTACTING US
If you have any questions about this privacy policy, you can email at info@cncbaltic.lv or write to The Data Protection Co-ordinator, CNC BALTIC ltd. Riga, Strazdumuizas iela 74, LV-1024, Latvia.
